Shipping & Delivery

Shipping & Delivery

Shipping & Delivery

At dualsense.store, we aim to provide a smooth and reliable shopping experience for all our customers. Please review our shipping and delivery policy below:

Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email with your tracking information once your order has been shipped.

Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery within 5–10 business days (depending on your location).
• Express Shipping: Estimated delivery within 2–5 business days.
• Delivery times may vary due to customs clearance or unforeseen courier delays.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free standard shipping may be offered on promotional campaigns or for orders above a certain amount.

International Shipping

• We proudly ship worldwide.
• Please note: Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Order Tracking

• Once shipped, you will receive an email with a tracking number.
• You can track your order directly through the courier’s website.

Delays & Issues

If your order has not arrived within the estimated timeframe, please contact our support team at support@dualsense.store for assistance.

While we strive to ensure timely delivery, delays may occur due to high demand, shipping carrier issues, or customs processes.